Effective Date: 23rd August 2026

Alisoft Solutions Limited (“Alisoft“, “we“, “us“, or “our“) provides the Autobooker managed digital infrastructure platform for garages, MOT centres, and workshops, and operates the commercial website available at www.autobooker.co.uk. We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, process, and store your personal data when you visit our website, make an enquiry, or otherwise contact us. By accessing or using our website, you consent to the processing of your data in accordance with this Privacy Policy.

1. Data Controller
Alisoft Solutions Limited is the data controller of your personal information. Autobooker is a trading name of Alisoft Solutions Limited, a company registered in England and Wales (company number 15793963).
If you have any questions or concerns about how we handle your personal data, please contact us using the details below.
Contact Information:
📧 enquiries@autobooker.co.uk

2. What Data Do We Collect?
We collect both personal data and non-personal data as described below.
a. Personal Data
We may collect the following personal information when you submit an enquiry through our website:
First name
Last name
Business name
Email address
Phone number (optional)
Any message or other information you choose to provide in your enquiry
b. Non-Personal Data
We also collect information that does not personally identify you, such as:
IP address
Browser type and device information
Referring URLs
Pages visited on our website
Time spent on the website
Cookies and other tracking technologies (see the Cookies & Tracking section below)

3. Legal Basis for Data Processing
We process your personal data in accordance with the UK GDPR, the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), and the Data Use and Access Act 2025 (each as amended from time to time). Our lawful bases include:
Consent: Where we rely on it, for example for non-essential cookies and any communications you choose to opt into.
Contractual Necessity: To take steps at your request prior to entering into a contract, and to perform our contract with you (for example, providing the Autobooker platform and associated services).
Legitimate Interests: To respond to enquiries, manage prospective customers, and improve our website, product, and customer experience, provided these interests are not overridden by your rights and freedoms.
Legal Obligation: To comply with applicable legal and regulatory obligations.

4. How We Use Your Data
We use the information we collect for the following purposes:
To respond to your enquiries and provide you with information about Autobooker and its products and services.
To manage prospective customers and, where applicable, the onboarding of new clients.
To provide, operate, and maintain the Autobooker platform and associated services.
To improve our website, product, and customer experience.
To comply with legal and regulatory obligations and protect our rights.
We do not use your data for marketing newsletters or unsolicited marketing communications.

5. Sharing Your Data
We do not sell or rent your personal information to third parties. However, we may share your information with third parties in the following cases:
Service Providers: We share your personal data with trusted third-party service providers who support our business, such as website hosting, server infrastructure, and email communications. These providers are contractually bound to comply with applicable data protection law and to process data only in accordance with our instructions. A current list of sub-processors is available upon request.
Legal Compliance: We may disclose your personal data if required by law or in response to valid legal processes, such as a subpoena, court order, or regulatory request.
Business Transfers: If Alisoft Solutions Limited is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction, subject to the same protections set out in this policy.

6. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction. These include encryption in transit (HTTPS/TLS) and at rest, access controls and authentication policies, regular backups, monitoring, and staff confidentiality and training. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee its absolute security.

7. Your Data Protection Rights
Under the UK GDPR and the EU GDPR, you have the following rights:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete data we hold about you.
Right to Erasure: You can request that we delete your personal data, under certain conditions.
Right to Restriction: You can request the restriction of processing of your personal data, under certain circumstances.
Right to Object: You can object to our processing of your personal data, under certain conditions.
Right to Data Portability: You can request a copy of your personal data in a machine-readable format, for transfer to another service provider.
Right to Withdraw Consent: Where we rely on your consent, you may withdraw it at any time.
To exercise any of your rights, please contact us at enquiries@autobooker.co.uk. We will respond to your request within the required timeframe (usually one month). You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) — https://ico.org.uk — if you are in the UK, or your local supervisory authority if you are in the EU.

8. Cookies and Tracking
We use essential and analytical cookies to ensure proper functionality of our website and to improve your experience. Analytical cookies may be set without consent in accordance with the Data Use and Access Act 2025. Any non-essential tracking or marketing cookies will only be set with your consent.
You can manage your cookie preferences at any time through your browser settings or any cookie preference tool on our website. Please note that disabling cookies may affect the functionality of the website.

9. Data Retention
We retain prospective customer / lead data for as long as necessary to respond to your enquiry and manage the prospective customer relationship, unless you request deletion. Once it is no longer needed, your personal data will be securely deleted or anonymised.
Personal data held within the Autobooker platform itself (including that of registered clients and their customers) is governed by the Autobooker Privacy Policy accepted during onboarding, the Subscription Agreement, and the Data Processing Addendum.

10. Third-Party Links
Our website may contain links to third-party websites, including our live demo. Please note that we are not responsible for the content or privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

11. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or process personal data from children under 18. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete that data as quickly as possible.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Please review this Privacy Policy periodically for any updates.

13. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Email: enquiries@autobooker.co.uk
Website: https://www.autobooker.co.uk